Your concierge service answers guests at any hour

Guests and owners call day and night. Liv handles requests, bookings and logistics questions while you look after the properties.

LivIncoming call · 11:10 pm

Azur Concierge, good evening. I'm Liv, the AI assistant.

We're outside the rental and we never got the code.

You're at 12 rue des Pins, booking under the name Bernard?

Yes, that's right.

I'm sending you the code on WhatsApp right now. Enjoy your stay!

Guest helped at 11 pm · code sent · owner notified

The problem

The calls you can't always take

Guests call at all hours, including at night.

Logistics requests (check-in, keys, problems) never stop.

You can't be available for every owner and every guest.

What your agent does

She also calls guests the day before arrival to confirm their check-in time.

Pricing

Phone line included, 30 free minutes to try it out

Frequently asked questions

Does the agent handle night-time calls?

Yes. It's one of its biggest strengths: Liv answers guests at night and at weekends, without tying up your team.

Can it manage several properties?

Yes. You enter the details for each property, and the agent answers accurately based on the request and the rental concerned.

Does it handle emergencies (check-in, problems)?

Yes. You set the rules, and the agent transfers urgent requests or flags them as a priority.

Is it suitable for a small concierge service?

Absolutely, from an independent managing a few properties to a multi-property concierge company.

Ask her the question you get ten times a day. You'll hear the same answer your guests hear.