Home / Hotels & restaurants

AI voice agent · Hotels & restaurants

Every booking captured, without tying up your team

In the middle of service, no one can pick up. Liv takes bookings, answers guests' questions and handles requests while your team works.

LivIncoming call · 8:15 pm
Le Comptoir restaurant, good evening. I'm Liv, the AI assistant.
Could we get a table for six on Saturday night?
Yes, at 8:30 pm inside or 9 pm on the terrace. Which would you prefer?
The terrace. We'll have a child in a stroller.
Noted, I'll make sure there's room. What name is the booking under?
Table booked · special request noted · confirmation sent
The problem

The calls you can't always take

The phone rings during the dinner rush and no one can answer.
Missed bookings mean lost covers or lost room nights.
Repetitive questions tie up your staff.
What your agent does

Bookings taken, even in the middle of service

  • Table or room bookings in the Wiikom calendar
  • Answers on opening hours, menu, services and availability
  • Changes and special requests handled
  • Transfer to reception when needed
  • Playback of every call and a written transcript
  • Summary on WhatsApp and by email after every call
Bookings
Table or room
Special requests
Allergies, strollers, birthdays
Groups
Transferred to the manager

She also confirms bookings the day before, to cut down on no-shows.

Pricing

From €29/month, no commitment

Phone line included, 30 free minutes to try it out

See plans
Frequently asked questions

AI voice agent for hotels and restaurants: your questions

Can the agent take bookings?

Yes. Liv records bookings (date, party size, time slot) directly in your system and confirms with the guest.

Does it answer guests' questions?

Yes. Opening hours, menu, services, access, amenities: you enter the information and the agent answers accurately, at any time of day.

Does it work for both restaurants and hotels?

Yes. The agent can be set up for restaurants (bookings, opening hours) as well as hotels (rooms, services, reception).

Do I need to change my booking tool?

No. The agent fits into your existing setup, and you keep your number.

Call Liv the way one of your clients would.

Ask her the question you get ten times a day. You'll hear the same answer your clients hear.

  • 30 free minutes
  • No credit card
  • No commitment
Available nowTalk to LivCall Liv · 09 74 37 79 49
Message Liv on WhatsApp