A medical front desk that never leaves the phone ringing

Liv answers patients, books appointments and handles routine requests while you see patients. A front desk that's always available, never overwhelmed.

Try it free Call Liv

LivIncoming call · 12:40 pm

Dr Morel's practice, hello. I'm Liv, the practice's AI assistant.

I'd like an appointment for my son. He's had a fever since yesterday.

Noted. For a fever since yesterday, the doctor keeps same-day slots. Would 5:15 pm work for you?

Yes, that's great.

It's booked in your son's name. If things get worse, call 15.

Same-day appt. booked · emergency instructions given · front desk notified

The problem

The calls you can't always take

Patients can't get through to the practice at peak times.

The front desk is swamped between walk-ins and the phone.

Out-of-hours calls go unanswered.

What your agent does

A front desk that follows your instructions

Appointments booked and managed in the Wiikom calendar
Answers to patients' frequently asked questions
Callers routed to the right person based on their request
Messages and urgent requests passed on to the team
Playback of every call and a written transcript
Summary on WhatsApp and by email after every call

Emergencies: Per your rules, referral to 15
Slots: Same-day slots reserved
Medical advice: Never given by the agent

She also calls patients the day before to confirm, and frees up cancelled slots.

Pricing

From €29/month, no commitment

Phone line included, 30 free minutes to try it out

See plans

Frequently asked questions

AI voice agent for medical practices: your questions

Does the agent protect patient data confidentiality?

Yes. Wiikom is designed to comply with GDPR and the AI Act, and hosts data in France, with encryption in transit and at rest and strictly controlled access.

Can it handle medical appointment booking?

Yes. The agent offers available slots, confirms the appointment and can send a summary. It adapts to how your practice works.

What happens in an emergency?

You set the rules: the agent can transfer immediately, give guidance on where to go, or flag the message as a priority.

Is it suitable for a group practice?

Yes. Whether you're a solo practitioner, a group practice, a dental office or an allied health practice, the agent is configured to fit your needs.

Call Liv the way one of your patients would.

Ask her the question you get ten times a day. You'll hear the same answer your patients hear.

Try it free See pricing

30 free minutes
No credit card
No commitment

Available nowTalk to LivCall Liv · 09 74 37 79 49