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BusinessesWiikom for SMEs, networks and multi-site businesses
Several sites, several teams, high call volumes: we design and roll out your agents with you, then track their results.
Book 30 minutes with a Wiikom expert
Together we review your inbound and outbound calls: lost prospects, pending support requests, response times. You leave with a clear recommendation, no commitment.
- Analysis of your volumes and peak hours
- Sales, after-sales, support: what the agent can handle
- Integrations, rollout and budget
What changes when you scale up
Several sites, one dashboard
One agent per site, department or role. You track all your calls and their results in one place.
High volumes, inbound and outbound
Unlimited simultaneous calls on the Business plan, for reception and campaigns alike.
Custom integrations
Your CRM, your calendar, your business tools: the agent plugs into what you already use, via API or webhooks.
Security and compliance
Data hosted in France, GDPR and AI Act. Every call is logged, recorded and viewable.
A dedicated contact
A Wiikom expert monitors your agents, fine-tunes their answers and reviews results with you.
Service level agreement
Service levels defined with you, matched to your stakes.
How we work with you
Assessment
We analyse your calls: volumes, peak hours, missed calls, reasons for calling.
Design
We write each agent's mission, rules and transfers with you.
Rollout
We test, adjust, then roll out site by site, without changing your numbers.
Tracking
We measure results and evolve your agents as your business grows.
Business plan from €499 a month
8,000 minutes included, multi-site rollout, custom integrations and dedicated follow-up. The final price is quoted based on your volume.
Let's talk about your rollout.
A Wiikom expert reviews your calls with you and proposes a tailored setup.
- 30 free minutes
- No credit card
- No commitment
Available nowTalk to LivCall Liv · 09 74 37 79 49