Home / Use cases
Use casesEverything Wiikom actually does.
One voice agent, two engines, one platform. Here is exactly what Wiikom takes off your plate, from prospecting campaigns to call transfers.
Inbound calls, fully handled
The agent answers, understands the request, takes action and reports back to you. Appointment booking, transfers, answering questions, with no phone menu and no waiting.
No missed calls
The agent answers every call, including during your meetings, in the evening, on weekends and on public holidays. No endless ringing, no voicemail.
No more “press 1, press 2”
No more rigid phone menus. The customer explains what they need in one sentence, the agent understands the intent and acts on it directly.
Smart transfer
Depending on the request, the agent transfers to the right department or person. A salesperson, a technician, accounting: the right contact, first time.
Swipe to see more →
Your campaigns, called one by one
Your leads come from your ad campaigns, your website or your CRM. The agent calls them, qualifies the need and hands the hot ones back to you.
Leads called back in minutes
A form filled in, a campaign running: the agent calls back while the interest is still there, not three days later.
Needs qualification
The agent asks the right questions, identifies the real need, filters out the window-shoppers and passes on serious prospects with their context.
Dormant database reactivation
Hundreds of contacts nobody ever called back? The agent works through them one by one, without tiring and without missing anyone.
Swipe to see more →
Plugged into your tools
Wiikom doesn't sit off to the side of your business. The agent reads from and writes to the tools you already use.
The Wiikom calendar
The agent checks your free slots in real time and books appointments directly in the Wiikom calendar, which can sync with Google Calendar.
Your CRM
Every call flows into your CRM: the contact record, the call report, the lead status. Your teams find everything in one place.
Your ad campaigns
Leads generated by your campaigns are picked up automatically and called right away. No manual exports, no forgotten files.
Swipe to see more →
You know everything, even about the calls you didn't take
Every conversation leaves a usable record. Nothing gets lost, nothing depends on someone's memory.
Call playback
The recording of every conversation is available. Replay exactly what was said, word for word, whenever you need it.
Written transcript
Every call is transcribed. Read the conversation, download it, forward it to the right person.
Email notification
After every call, a recap lands in your inbox: who, why, what was decided and what's left to do.
Swipe to see more →
Pick your industry and see your agent at work
Each page shows a real call example, the rules already set up for your trade and the recommended plan.
Pick a mission. Liv handles the rest.
Reception, follow-ups, campaigns or support: start with one, add the others whenever you like.
- 30 free minutes
- No credit card
- No commitment
Available nowTalk to LivCall Liv · 09 74 37 79 49