Cookie policy

What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website.

It allows the website to recognize your browser, remember certain information and make your browsing easier. This policy explains which cookies and trackers are used on the website wiikom.com (the “Site”), why, and how you can manage your preferences at any time.

Our services are intended for a professional (B2B) audience and are not intended for minors. This policy supplements our Privacy policy.

Which cookies do we use?

We classify cookies and trackers according to their purpose:

Strictly necessary cookies

Essential to the operation of the Site, they do not require your consent. For example, they make it possible to remember your cookie choices, ensure secure browsing and display pages correctly. Without them, certain features cannot work.

Audience measurement cookies

They help us understand how the Site is used (pages viewed, length of visit, navigation path) in order to improve its content and usability. Depending on their configuration, these cookies may be subject to your prior consent.

We use Google Analytics 4 (Google Ireland Limited). These cookies are only placed after you accept them in the banner provided for this purpose: until you have given your consent, audience measurement remains disabled. Your IP address is anonymized.

Cookies concerned: _ga and _ga_<identifier>, with a maximum lifetime of 13 months. You can withdraw your consent at any time by clearing your browser's browsing data for this site, or by installing the Google Analytics opt-out browser add-on.

Advertising cookies

They allow us to measure the effectiveness of our advertising campaigns (whether a visit or a demo request follows an ad) and to show you relevant Wiikom ads on other websites and social networks.

We use Google Ads (Google Ireland Limited) and the Meta Pixel (Meta Platforms Ireland Limited), deployed via Google Tag Manager. These cookies are only placed after you accept them in the banner: until you have given your consent, no advertising tracker is activated.

Cookies concerned: _gcl_au (Google Ads, 90 days), _fbp and _fbc (Meta, 90 days). Data collected by Meta and Google is also subject to their own privacy policies.

Functional cookies

They make it possible to personalize your experience and remember your preferences (for example, language). Their placement is subject to your consent where they are not strictly necessary.

Third-party cookies

Certain pages may include third-party content or services (for example, support tools, content players or social media buttons) that may place their own cookies, subject to their respective policies. We have no control over these third-party trackers.

Summary

The durations indicated are maximums; consent to non-essential trackers is retained for a period not exceeding thirteen (13) months, after which you will be asked for it again.

How can you manage your preferences?

You may accept, refuse or withdraw your consent to cookies that are not strictly necessary at any time:

• Via the cookie banner displayed during your visit, which allows you to accept, refuse or customize your choices;
• Via your browser settings, which allow you to block all or some cookies, be notified when they are placed, or delete them;
• Via the “Do Not Track” or equivalent options offered by your browser.

Refusing audience measurement, advertising or functional cookies does not prevent access to the Site, but may impair certain features or your browsing experience. Strictly necessary cookies cannot be disabled without rendering the Site partially inoperable.

To configure your browser, refer to its help section: the procedure differs depending on whether you use Chrome, Firefox, Safari, Edge or another browser.

Your rights and contact

The placing and reading of cookies are governed by the GDPR and the French Data Protection Act (loi Informatique et Libertés). For any question regarding our use of cookies, or to exercise your rights, you can contact us:

Email: contact@wiikom.com · Postal address: Wiikom, 96 rue Paradis, 13006 Marseille, France

To find out more about the processing of your personal data, see our Privacy policy. If, after contacting us, you believe that your rights have not been respected, you may lodge a complaint with the CNIL (www.cnil.fr).

Changes to this policy

This cookie policy may be updated at any time, in particular to reflect legal or technical changes or changes in our practices. The version published online on the Site shall prevail. We invite you to consult it regularly.