Home / Replace your IVR
SolutionsGet rid of “press 1”.
It rings, it answers, your customer says what they want. No menu tree, no keys to press, no pointless waiting.
No more phone menus
Wiikom replaces your IVR.
Your customers no longer press keys. They talk. Liv understands, answers and transfers to the right person when needed.
The traditional IVR
- “Press 1 for appointments, press 2 for...”
- The customer presses the wrong key and starts over
- Rigid menus, no understanding
- Hold music, then hang-up
- No record of who called
With Wiikom
- “Hello, how can I help you?”
- The customer explains freely, in one sentence
- The agent understands the intent and acts
- Direct transfer to the right person
- Call recap sent by email
Call transfer is included in every plan.
Your benefits
What changes, from the very first call
0missed calls: busy, closed, swamped, the agent answers every time
0interruptions for your teams, focused on high-value work
100 %of requests tracked: summary, recording and history
15 minto get up and running, with nothing to install and no number change
Unplug “press 1” today.
Your customers talk, Liv understands and transfers. You keep your number.
- 30 free minutes
- No credit card
- No commitment
Available nowTalk to LivCall Liv · 09 74 37 79 49